Getting Unknown Host Error During SIP Registration

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Mamat
Posts: 2
Joined: Tue Feb 27, 2018 7:34 am

Getting Unknown Host Error During SIP Registration

Post by Mamat »

1. Brekeke Product Name and Version: Version 3.8.3.4 (Evaluation)

2. Java version: 1.8.0_102

3. OS type and the version: Centos 6.9

4. UA (phone), gateway or other hardware/software involved: Zoiper version 2.2.52

5. Your problem: I am getting 403 when trying to register to Brekeke SIP Proxy. The sv log output as per below:

============================================
Rule@1 [Register_expire]
Pattern: $request = ^REGISTER
Input: $request = REGISTER sip:uat-sgvivobeesg.ngtnetworks.com:6060;transport=UDP SIP/2.0
Result: true

============================================

management.25: start: register: from=sip:6598416549@uat-sgvivobeesg.ngtnetworks.com:6060 at 02/28/18 10:55:26.202

management.25: receive: at 02/28/18 10:55:26.202
==============================================
REGISTER sip:uat-sgvivobeesg.ngtnetworks.com:6060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 192.168.8.50:61405;branch=z9hG4bK-524287-1---4eebe007c5d90676;rport=61405;received=115.42.225.113
Max-Forwards: 70
Contact: <sip:6598416549@192.168.8.50:61405;rinstance=c37543d620a382be;transport=UDP>
To: <sip:6598416549@uat-sgvivobeesg.ngtnetworks.com:6060;transport=UDP>
From: <sip:6598416549@uat-sgvivobeesg.ngtnetworks.com:6060;transport=UDP>;tag=ea37c973
Call-ID: 03Pt5m8JBBAN7Z6KVwHhGA..
CSeq: 1 REGISTER
Expires: 60
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
User-Agent: Zoiper rv2.8.86-mod
Allow-Events: presence, kpml, talk
P-Behind-NAT: Yes
Content-Length: 0


==============================================

register.25: processing: rule=Register_expire
register.25: recv: at 02/28/18 10:55:26.202
==============================================
REGISTER sip:uat-sgvivobeesg.ngtnetworks.com:6060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 192.168.8.50:61405;branch=z9hG4bK-524287-1---4eebe007c5d90676;rport=61405;received=115.42.225.113
Max-Forwards: 70
Contact: <sip:6598416549@192.168.8.50:61405;rinstance=c37543d620a382be;transport=UDP>
To: <sip:6598416549@uat-sgvivobeesg.ngtnetworks.com:6060;transport=UDP>
From: <sip:6598416549@uat-sgvivobeesg.ngtnetworks.com:6060;transport=UDP>;tag=ea37c973
Call-ID: 03Pt5m8JBBAN7Z6KVwHhGA..
CSeq: 1 REGISTER
Expires: 60
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
User-Agent: Zoiper rv2.8.86-mod
Allow-Events: presence, kpml, talk
P-Behind-NAT: Yes
Content-Length: 0


==============================================

register.25: unknown host: sip:uat-sgvivobeesg.ngtnetworks.com:6060
register.25: thru: not-allow: <sip:6598416549@uat-sgvivobeesg.ngtnetworks.com:6060;transport=UDP> to sip:uat-sgvivobeesg.ngtnetworks.com:6060
register.25: failed: send response=403: no target registrar
register.25: close: at 02/28/18 10:55:26.202
management.25: close: register: from=sip:6598416549@uat-sgvivobeesg.ngtnetworks.com:6060 at 02/28/18 10:55:26.203

FYI, uat-sgvivobeesg.ngtnetworks.com resolved correctly to the Brekeke SIP Proxy server.
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Mohney
Posts: 79
Joined: Tue Nov 20, 2007 12:05 pm

Post by Mohney »

> FYI, uat-sgvivobeesg.ngtnetworks.com resolved correctly to the Brekeke SIP Proxy server.

But the log indicate the following.

> register.25: unknown host: sip:uat-sgvivobeesg.ngtnetworks.com:6060


Can you execute the command below at [Tool]]->[Command]?

Code: Select all

dnslookup  uat-sgvivobeesg.ngtnetworks.com
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Mamat
Posts: 2
Joined: Tue Feb 27, 2018 7:34 am

Post by Mamat »

Below is the output for dnslookup uat-sgvivobeesg.ngtnetworks.com:
`
"Failed: com.brekeke.net.dns.DnsEception: DNS error : Receive timed out"

After changing DNS server IP, re-ran the "dnslookup uat-sgvivobeesg.ngtnetworks.com" with the following result:

"103.205.81.29:6060"

No further "unknown host" error detected in the logs.
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