DID again, it was working but not now, urgent help is needed

jaldulaimi · Post by **jaldulaimi** » Mon Apr 26, 2010 12:25 am

1. Brekeke Product Name and version:2.4.3.9

2. Java version: 4.1.31

3. OS type and the version: Fedora 8

4. UA (phone), gateway or other hardware/software involved: PAP2

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html : Pattern 4

6. Your problem: My DIDs were working but not now: Make call from a pstn--------->CiscoGW--------->SIP server-------->my sip phone. Cisco GW, been configured to use DID,. If I dial a DID, I get a message in my mobile or the carrier message saying the number not in use. According to my Cisco debug and my trace file on my sip server, I get this: SIP/2.0 404 Not Found

Here are my Cisco DP and BSS Dial Plan, can someone suggest what it could be wrong please, your help greatly appreciated.

They are both having public IP on the same LAN, my PAP2 is behind NAT, but the FW is not an issue, as I’m allowing everything between my LAN and where the Cisco and BSS are located.

Let's assume

Cisco IP is 215.8.164.44 and the BSS is 215.8.164.17

BSS

Matching Pattern
$request=^INVITE
$addr=215\.8\.164\.44
To=sip:82558100@

Deploy Pattern
$auth=off
To=sip:1777400018@

Cisco:

dial-peer voice 14010 pots
incoming called-number 82558100
direct-inward-dial
!
dial-peer voice 24010 voip
destination-pattern 88234010
session protocol sipv2
session target ipv4:215.8.165.17
dtmf-relay h245-signal h245-alphanumeric
!

hope · Post by **hope** » Mon Apr 26, 2010 10:12 am

if using wireshark capture packets at pc running brekeke sip server, can you see the INVITE to sip:82558100@... sent from Cisco gateway to bss?

jaldulaimi · Post by **jaldulaimi** » Mon Apr 26, 2010 4:09 pm

As you can see the answer is yes. Please not ths sip user ID is registered and I have no issue making sip to pstn calls.
1 0.000000 215.8.164.44 215.8.164.17 SIP/SDP Request: INVITE sip:82558100@215.8.164.17 :5060, with session description
2 0.000013 215.8.164.17 215.8.164.44 SIP Status: 100 Trying
3 0.006204 215.8.164.17 215.8.164.44 SIP Status: 404 Not Found

hope · Post by **hope** » Tue Apr 27, 2010 12:04 pm

BSS

Matching Pattern
$request=^INVITE
$addr=215\.8\.164\.44
To=sip:82558100@

Deploy Pattern
$auth=off
To=sip:1777400018@

is 1777400018 a registered phone at sip server?
and have click apply rules button after adding the dial plan?

jaldulaimi · Post by **jaldulaimi** » Tue Apr 27, 2010 4:07 pm

Hi,

That's exactly how I've got my dial plan configured from the beginning and as I said it was working, the only thing I did I've upgraded to the latest BSS and changed the order of my dail plans, but the server is up and running and verything looks normal and again I have no problem making sip 2 pstn, only my DIDs no longer working.

hope · Post by **hope** » Tue Apr 27, 2010 6:26 pm

changed the order of my dail plans

it may cause the problem, put the dial plan you want to use to the top of the others, can the call ring 1777400018, which should be the device registered at bss?

jaldulaimi · Post by **jaldulaimi** » Wed Apr 28, 2010 8:50 pm

Hi Putting the dial plan at top does not make a difference.

According to this:

2 0.000013 215.8.164.17 215.8.164.44 SIP Status: 100 Trying
3 0.006204 215.8.164.17 215.8.164.44 SIP Status: 404 Not Found

The sip server saying, it does not find the correct sip user ID, correct? If correct why it does not find it? If you update BSS, does Tomcat and Java need an update as well, it's weird problem?

hope · Post by **hope** » Thu Apr 29, 2010 9:46 am

Matching Pattern
$request=^INVITE
$addr=215\.8\.164\.44
To=sip:82558100@

Deploy Pattern
$auth=off
To=sip:1777400018@

did you click "Apply Rules" button after you changing the order of dial plan?
and the above dial plan is to forward the call to a device registered at brekeke sip server with id "1777400018" when there is a call from 215.8.164.44 to number 82558100, is this what you are expecting?
who has number 1777400018?

jaldulaimi · Post by **jaldulaimi** » Thu Apr 29, 2010 3:19 pm

Yes I did, many times and even restarted the BSS. It's all ok, remember it WAS WORKING, so all the setup is correct, all I'm asking does the update do funny things?

hope · Post by **hope** » Fri Apr 30, 2010 9:48 am

i donot think it is related to update but what you did after updating. if you donot tell us more about problem but only it was working before, How can we help you?
Maybe you'd better ask help directly from Brekeke support.

jaldulaimi · Post by **jaldulaimi** » Sun May 02, 2010 9:12 pm

Man, I'm not sure what you're talking about? I explained to you what I did, you either know the answer to the problem or you do not. Just to let you know put a complete new sip server Fedora 11 with latest BBS plus os update, still get the same thing, the usaull 404 not found. It could be the GW itself not sure though. It's killing me.