403 Forbidden for request REGISTER

hslee · Post by **hslee** » Wed Sep 21, 2011 12:10 am

1. Brekeke Product Name and version: 2.4.8.6/286.3

2. Java version: 1.6.0_27

3. OS type and the version: Linux cent5

4. UA (phone), gateway or other hardware/software involved:X-lite

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html : 4

6. Your problem:

SIP Client sent a REGISTER message to SIP Server And then received 403 Forbidden from the Server. I don't know why the Server replied that.
I am certain that all configurations(SIP) and user informations(user name, password) are correct. Do I need other settings?(ex. dial plan)

ps. Please be patient for my poor English

Laurie · Post by **Laurie** » Wed Sep 21, 2011 10:02 am

Is the username for Authentication and the username in To-Header are same?

If not, set [Auth-user=user in "To:" (Register)] = "no" in the [Configuration] > [SIP] page.

hslee · Post by **hslee** » Wed Sep 21, 2011 10:23 pm

Thanks for your reply.

I Already has set. but it has not changed.

Now, my Server's setting information is as follows:

Authentication
REGISTER = on
INVITE = off
Auth-user=user in "To:" (Register) = no
Auth-user=user in "from:" = yes
FQDN = no

Do I need to some more items??

taitan · Post by **taitan** » Thu Sep 22, 2011 12:08 am

Does the SIP Server send 401 or 407 before it sends 403?
or.. does the SIP Server always send 403?

hslee · Post by **hslee** » Thu Sep 22, 2011 5:43 pm

Thank you for your reply

Yesterday, I fixed the problem. The keyword is..... 'REBOOT'.....T.T
Because I didn't restart my system after installing java and tomcat.

Why am I never thought of this?!!

I appreciate your comments.
And I wish this post helps someone who will see the same problem.

"whatever you do, reboot your system first" ^___^

Laurie · Post by **Laurie** » Fri Sep 23, 2011 9:47 am

oh.. Im glad to know you've fixed the problem..