ARS - User - Format

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colin2710
Posts: 58
Joined: Tue Nov 20, 2007 11:52 am
Location: Teddington UK

ARS - User - Format

Post by colin2710 »

1. Brekeke Product Name and version: PBX/SIP server 2.1.6.2 Basic (20 users purchased)

2. Java version: jre1.5.0 14

3. OS type and the version: Windows 2000

4. UA (phone), gateway or other hardware/software involved: No hardware, all VOIP providers, Inbound numbers - Voxbone and Magrathea Telecom (VOIP call termination).

5. Network pattern http://www.brekeke-sip.com/bbs/network/pattern9.html:

6. Your problem: Can any help me with a format problem in an ARS:

Patterns - OUT: - Matching patterns - User: What is the format for the user field - I have tried - 123,133,111 a "," comma and I have also tried 123|133|111 a "|" but they don't seem to work. I have looked through all the manuals and can't find it - can any one help?

Many thanks Colin
colin2710
Posts: 58
Joined: Tue Nov 20, 2007 11:52 am
Location: Teddington UK

Post by colin2710 »

Amendment to post above - I think I that I may have got the wrong definition of user - I want User as in "PBX User".

To recap: I want some of the PBX Users to use one ARS rule and other PBX User to use a different ARS rule. Example - "PBX User 100" to dial 9 for outgoing call through one provider, but "PBX User 101 to dial 9 and connect to different provider, Is this possible.

Many thanks Colin
voipwell.com
Posts: 528
Joined: Tue Sep 20, 2005 9:10 am
Location: Tannersville, Pennsylvania

Post by voipwell.com »

Hi,

Yes, you need to put the user number in the "from" (left) side of the ARS matching pattern.
colin2710
Posts: 58
Joined: Tue Nov 20, 2007 11:52 am
Location: Teddington UK

Post by colin2710 »

Hi Nick,

Thanks for that - all works just fine.

Hope you are happy and well.

Kind regards - Colin
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