Database error and TLS 1.2 questions

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ajlindy
Posts: 53
Joined: Tue Sep 12, 2017 1:47 pm

Database error and TLS 1.2 questions

Post by ajlindy »

1. Brekeke Product Name and Version: 3.3.5.8 Advanced

2. Java version: 1.7.0_67-b01

3. OS type and the version: Windows Server 2012 R2

4. UA (phone), gateway or other hardware/software involved:

5. Your problem:

Two issues:

1. When we click on the Registered Clients tab I get this error:

"Database read error. Table not found: T_REGISTERED in statement [SELECT skey, namealias, nameoriginal, urlalias, urloriginal, acceptpattern, requester, expires, priority, timeupdate, expirestime, mappedport, awake FROM t_registered]"

SIP Proxy otherwise seems to work just fine.


2. Request was made by client to "Please use TLS 1.2 Protocol when sending emails off heartbeats."

How do we accomplish this?
We see SMTP Authentication (set to off)
We also see Encrypted Connection (SSL) which is off.

Turning on SSL is not the same as TLS 1.2. How can I enable this in version 3.3.5.8?

Thank you!
Tata
Posts: 223
Joined: Sun Jan 27, 2008 1:03 pm

Post by Tata »

> 1. Brekeke Product Name and Version: 3.3.5.8 Advanced

Update it to the latest version because 3.3.5.8 is pretty old.
https://docs.brekeke.com/sip/sip-history

> 1. When we click on the Registered Clients tab I get this error:

Are you using a Thirdparty database?
Did you set any value at [Registered Database URL] in [Configuration] > [Database/Radius] page?

Otherwise, the internal database file was broken.
Follow the steps "The database file might be broken" listed in the page below.
https://docs.brekeke.com/sip/error-cannot-open-database

> 2. Request was made by client to "Please use TLS 1.2 Protocol when sending emails off heartbeats."

Upgrade the Java to Java 8 or Java 11.
ajlindy
Posts: 53
Joined: Tue Sep 12, 2017 1:47 pm

Post by ajlindy »

Thank you, we will look into doing all of this!

I appreciate it!
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