Set the Ring timeout of an IVR for more than 1 minute

sistemascec · Post by **sistemascec** » Thu Jul 13, 2017 1:07 pm

1. Brekeke Product Name and Version: 3.7.6.6

2. Java version: jre1.8.0_131

3. OS type and the version: Windows Server 2012

4. UA (phone), gateway or other hardware/software involved: Cisco pone, zoiper and x-lite

5. Your problem:

How can I set the Ring timeout (sec) of an IVR auto attendant for more than 1 minute while answering the selected extension. I've tried changing the value to 200 seconds for example but it always ends after a minute. I have also modified the same parameter in the extension but behave the same.
In PBX system settings the Ringing Timeout (ms) parameter (ms) has the value of 240000

Brett · Post by **Brett** » Wed Jul 19, 2017 11:04 am

Hi sistemascec,

In my environment, I set as following and it works well.

IVR -> Ring timeout (sec) = 200
Select the extension -> Ring timeout(sec) =200

Other system settings are default.

Thank you.
Brett

sistemascec · Post by **sistemascec** » Mon Aug 14, 2017 8:45 am

not work yet

Brett · Post by **Brett** » Mon Aug 21, 2017 5:27 pm

>not work yet

Umm...
Your SIP device may disconnect a call like sending cancel.

Please check it, just in case.

Thank you.