Java Update breaks brekeke - downgrade fix

Izzyg · Post by **Izzyg** » Fri Jun 28, 2013 8:08 am

1. Brekeke Product Name and Version:Brekeke SIP Server 2.4.8.6/286.3
2. Java version:1.6.0_45
3. OS type and the version:Windows Server 2008 R2

4. UA (phone), gateway or other hardware/software involved:

5. Your problem:

Java was updated on our server, upon reboot we couldn't start up Brekeke service
i installed Apache Tomcat 7.0, loaded the war file into apache root directory, i started up apache and was able to access the brekeke again, i had to enter my product key and things worked fine

there is still a "service" in the windows services which wont start, so i assume there is 2 installs on Brekeke ?

is there anyway i can uninstall the new version, and just fix the issue with the old version?

currrently the new install shows the Directory as C:\Program Files\Apache Software Foundation\Tomcat 7.0
the old installation was C:\Program Files (x86)\Brekeke\proxy

james · Post by **james** » Fri Jun 28, 2013 12:40 pm

There are two Brekeke in same PC now..
But you will not have a resource issue until the "service" starts.

Java update causes the issue in starting the "service" because it changes the path.
To fix the issue, try the following.
http://wiki.brekeke.com/wiki/Update-Jav ... by-BSS-Win

Make sure you should remove "C:\Program Files\Apache Software Foundation" at first.

Izzyg · Post by **Izzyg** » Mon Jul 01, 2013 9:23 am

ill have to try it after hours

so i have to delete the "C:\Program Files\Apache Software Foundation" at first.
then follow instructions from here http://wiki.brekeke.com/wiki/Update-Jav ... by-BSS-Win (which i recall doing and it didnt help, but ill try it again by also removing the c:\program Files etc)

james · Post by **james** » Mon Jul 01, 2013 10:56 am

You need to remove "C:\Program Files\Apache Software Foundation" because it will use the same web server port.

Izzyg · Post by **Izzyg** » Fri Jul 05, 2013 6:37 am

i get an error

"Windows could not start the Brekeke SIP Server on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 0."

here is message from event log

Code: Select all

- System 

  - Provider 

   [ Name]  Service Control Manager 
   [ Guid]  {555908d1-a6d7-4695-8e1e-26931d2012f4} 
   [ EventSourceName]  Service Control Manager 
 
  - EventID 7024 

   [ Qualifiers]  49152 
 
   Version 0 
 
   Level 2 
 
   Task 0 
 
   Opcode 0 
 
   Keywords 0x8080000000000000 
 
  - TimeCreated 

   [ SystemTime]  2013-07-05T13:40:44.616563500Z 
 
   EventRecordID 108462 
 
   Correlation 
 
  - Execution 

   [ ProcessID]  464 
   [ ThreadID]  564 
 
   Channel System 
 
   Computer PC1 
 
   Security 
 

- EventData 

  param1 Brekeke SIP Server 
  param2 %%0

james · Post by **james** » Fri Jul 05, 2013 10:50 am

Have you followed the wiki topic?
http://wiki.brekeke.com/wiki/Update-Jav ... by-BSS-Win
And did you put the correct Java's path there?

It seems your Registry was broken..
I recommend you to re-install Brekeke SIP Server.