Call Forwarding

mzielinski · Post by **mzielinski** » Thu Jan 31, 2013 2:10 am

1. Brekeke Product Name and version:
PBX, 3.0.7.0 Pro

2. Java version:
jre 1.6.0_33

3. OS type and the version:
linux centos 5.5

4. UA (phone), gateway or other hardware/software involved:
Linksys SPAxxx, Siemens Gigaset, Zoiper softphone

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html :
Pattern 9

6. Your problem:

Please help with debuging Call Forwarding.

Normall call (INternal/external)proced correctly, but when I specify in user (22xxxxxxx) configuration -> call forwarding -> "other forwarding destination" some number (no metter whether destination is another Registered user on brekeke PBX or external number.) and user(22xxxxxxx) it's not registered, when i call to this number brekeke response with 404 Not found. Similar situation is with other option of call forwarding when i configure Forwarding Destination(busy) it reposnse with busy insted of forward to specified destination or VM.

Thanks in advance.

hope · Post by **hope** » Thu Jan 31, 2013 11:36 am

- is caller pbx user or an external user call to pbx with ARS rule?
- can the caller call to other pbx extension like Auto Attendant ?
- what is extension (22xxxxxxx) call forwarding setting details?

mzielinski · Post by **mzielinski** » Mon Feb 04, 2013 1:02 pm

- it does not matter in both case are the same behavior
- i have configured IVR,Callback, Conference - the same problem.
- 22xxxxxxx o it's normal user with "Default Forwarding Schedule"
where i set some clfwd option for istance "Other Fowarding Destinations*"

hope · Post by **hope** » Tue Feb 05, 2013 9:53 am

there will be no such problem when user is registered?
The call from unregistered users will apply default dial plan rule "To PBX reject" to get 404 response

either register user to Brekeke server or create dial plan rule and ARS for call from unregistered user, like wiki below
http://wiki.brekeke.com/wiki/Update-issues-post-v2277

mzielinski · Post by **mzielinski** » Tue Feb 05, 2013 1:58 pm

I don't have problem with incoming calls from non PBX user or registered user to registered user(for example 22xxxxxxx),all 'simple" call flow works( "PSTN" -> PBX USER, PBX USER -> PBX USER) but when configure on this user (22xxxxxxx) some Default Forwarding Schedule for example "Fowarding Destination (Busy) " to some external or registered number(e.g. 22yyyyyyy), PBX response busy after internal/external call to 22xxxxxxx (which is busy) insted of forward to 22yyyyyyy

I hope now it's clear

hope · Post by **hope** » Wed Feb 06, 2013 9:34 am

when configure on this user (22yyyyyyy) some Default Forwarding Schedule for example "Fowarding Destination (Busy) " to some external or registered number(e.g. 22yyyyyyy), PBX response busy after internal/external call to 22xxxxxxx (which is busy) insted of forward to 22yyyyyyy

can you call to external number directly from a pbx user?
is 22yyyyyyy a pbx user or just sip device ID registered at sip server side?
can 22yyyyyyy and 22yyyyyyy call each other?
is the call going through pbx? which can see session from pbx call status page

mzielinski · Post by **mzielinski** » Thu Feb 07, 2013 3:06 am

firt of all why you change my post ? you qouted:
"when configure on this user (22yyyyyyy) some ..." in original post was 22xxxxxxx.

once more i don't have problem with noramal call in both direction.
This PBX work comercialy, but additional features like call forwarding ,callback conference ,IVR not working.

as i wrote 22YYYYYYY is external number or registered user in PBX. BSS we use for trunk

last your question, can 22yyyyyyy CALL 22yyyyyy you mean 22xxxxxxx 22yyyyyyy ? if yes, yes