Problem with Thru Registration

sunnytan · Post by **sunnytan** » Mon Apr 27, 2009 2:10 am

1. Brekeke Product Name and version: 2.2.6.2 Standard
2. Java version: 1.5
3. OS type and the version: Windows 2003 Web Edition
4. UA (phone), gateway or other hardware/software involved: softphone
5. Select your network pattern : Pattern 9
6. Your problem:

I want use Brekeke transfer my call to other Proxy, the first INVITE can transfer, but the second INVITE back.

Detail:
ServerNo.1(XX.XX.XX.117) that install Brekeke SIP Server.
The "NAT traversal" is ON and "Authentication" is OFF and "Thru Registration" is ON.

ServerNo.2(XX.XX.XX.231) that is SIP Server(VPS).

Softphone(XX.XX.XX.187) that Register IP is"XX.XX.XX.231", the Outbound IP is"XX.XX.XX.117".

The Softphone registered at ServerNo.1 and ServerNo.2

When i use the Softphone callout:
1) ServerNo.1(XX.XX.XX.117) got the first INVITE that from XX.XX.XX.187/
2) ServerNo.1(XX.XX.XX.117) transfer INVITE to ServerNo.2(XX.XX.XX.231) .
3) ServerNo.2(XX.XX.XX.231) response 401.
4) ServerNo.1(XX.XX.XX.117) transfer the 401 to SoftPhone(XX.XX.XX.187).
5) ServerNo.1(XX.XX.XX.117) got the second INVITE from XX.XX.XX.187 that inclue authentication info.
6) ServerNo.1(XX.XX.XX.117) transfer the INVITE to XX.XX.XX.187

Very strange about why the ServerNo.1(XX.XX.XX.117) transfer the seconde INVITE back.

Many thanks for your assistance in advance.

Cheers mate's

the packet link: http://www.speed-voip.com/download/Serv ... 7_2008.cap

james · Post by **james** » Mon Apr 27, 2009 10:23 am

Paste first and second INVITE packets here.
I want to look at them.

Also,, let me know the product name of the softphone you are using.

And.. if you use another softphone, does the same issue happen??

sunnytan · Post by **sunnytan** » Mon Apr 27, 2009 7:07 pm

james wrote:Paste first and second INVITE packets here.
I want to look at them.

Also,, let me know the product name of the softphone you are using.

And.. if you use another softphone, does the same issue happen??

Hi James,

I had paste the packet link at my Message, the Softphone is VGCommunicator.
I had contact the softphone provider and use they server for test, no any issue.
http://www.speed-voip.com/download/soft ... rSetup.exe

I use another softphone, the problem still.

Thanks for u support.

I can open my test server for u, if u need.

james · Post by **james** » Tue Apr 28, 2009 11:37 am

It seems the DialPlan effects calls.

Paste all of your DialPlan rules here.

sunnytan · Post by **sunnytan** » Tue Apr 28, 2009 6:12 pm

james wrote:It seems the DialPlan effects calls.

Paste all of your DialPlan rules here.

Hi James,

The brekeke not have DialPlan active.

sunnytan · Post by **sunnytan** » Wed Apr 29, 2009 2:21 am

sunnytan wrote:
james wrote:It seems the DialPlan effects calls.

Paste all of your DialPlan rules here.
Hi James,

The brekeke not have DialPlan active.

Hi James,

Pls paste you email address.

I will eamil you my Brekeke SIP Server login info, you can login and check the config.

Best regards

james · Post by **james** » Mon May 04, 2009 12:00 pm

I think you need to talk with Brekeke's support team because it seems you are using own products.

sunnytan · Post by **sunnytan** » Mon May 04, 2009 6:21 pm

james wrote:I think you need to talk with Brekeke's support team because it seems you are using own products.

I had use other server that install Brekeke SIP Server, it work fine.

But the config is the same, I think it is very strange!!

james · Post by **james** » Tue May 05, 2009 10:16 am

Are you using a valid product license??

sunnytan · Post by **sunnytan** » Tue May 05, 2009 6:14 pm

james wrote:Are you using a valid product license??

Sure, i had bought Brekeke SIP Server Standard Edition .

Haddas · Post by **Haddas** » Mon May 11, 2009 10:18 am

HI sunnytan,

If you use another softphone such as X-Lite, does the same issue happen?
http://www.counterpath.net/x-lite-download.html