How to change music on hold at Brekeke Sipserver 3.3.4.4

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cmedrano
Posts: 8
Joined: Mon Oct 31, 2016 9:16 am
Location: LIMA PERU

How to change music on hold at Brekeke Sipserver 3.3.4.4

Post by cmedrano »

1. Brekeke Product Name and Version:

2. Java version:

3. OS type and the version:

4. UA (phone), gateway or other hardware/software involved:

5. Your problem:

How to change music on hold at Brekeke Sipserver 3.3.4.4/379, I dont find directory and file .wav of the announce, other case disable music on hold.
CJ
snuyzm
Posts: 97
Joined: Wed Feb 11, 2015 10:12 pm

Post by snuyzm »

cmedrano
Posts: 8
Joined: Mon Oct 31, 2016 9:16 am
Location: LIMA PERU

Post by cmedrano »

Thanks but I need to know the change of hold music SipServer, which explains is to Brekeke PBX.
CJ
snuyzm
Posts: 97
Joined: Wed Feb 11, 2015 10:12 pm

Post by snuyzm »

Brekeke SIP Server is a SIP proxy so it doesn't send a hold music by itself.

Are you using any PBX or phone system with Brekeke SIP Server?
If so, refer their documents to change a hold music.
cmedrano
Posts: 8
Joined: Mon Oct 31, 2016 9:16 am
Location: LIMA PERU

Post by cmedrano »

I use avaya with a trunk sip Brekeke server to receive incoming calls, and sends a SipServer hold music is not a music hold Avaya. thanks.
CJ
ambrosio
Posts: 215
Joined: Thu Mar 27, 2008 12:20 pm

Post by ambrosio »

Brekeke SIP Server doesn't have a hold music too.
Let you check who generates it.
cmedrano
Posts: 8
Joined: Mon Oct 31, 2016 9:16 am
Location: LIMA PERU

Post by cmedrano »

Dear, I have three sipservers Brekeke and have tested it with inbound calls and get the same results when active audio hold hear a piano. Avaya-side I do not hold any audio set.
CJ
Harold
Posts: 289
Joined: Sun Sep 21, 2008 10:31 pm
Location: Japan

Post by Harold »

Who sends a hold music currently?
I suppose is it the phone itself.
To confirm it, use another phone client such as X-Lite.

As snuyzm said, SIP proxy doesn't send a hold music.
cmedrano
Posts: 8
Joined: Mon Oct 31, 2016 9:16 am
Location: LIMA PERU

Post by cmedrano »

In my case I verify that every inbound call that enters the brekeke I hear a hold that I do not have configured on any other equipment.
CJ
snuyzm
Posts: 97
Joined: Wed Feb 11, 2015 10:12 pm

Post by snuyzm »

Does the hold happen just after a call is connected?

How did you make a call? From a SIP client? or from SIP gateway?
If so, which product is it?
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