How to Specifify a ringtone based on Caller ID FROM

brad051380 · Post by **brad051380** » Fri Jul 17, 2009 5:17 am

1. Brekeke Product Name and version:

2. Java version:

3. OS type and the version:

4. UA (phone), gateway or other hardware/software involved:

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html :

6. Your problem:
I would like to set a ring tone on a cisco 7925 handset based on Caller ID, does anyone know how to push this command across Brekeke? example: we are integrated with Rauland Nurse Call system R5. When caller id states Ex. RM404 Code Blue (Caller ID), i want to search the caller ID Text for "Code Blue" and specifify the ring tone on the handset.

Thanks in advance!!!

Brad

peng · Post by **peng** » Wed Jul 22, 2009 3:12 am

Some type of sip phone can change the ringing sound by adding Alert-Info to INVITE request.
Do you know how can I do with CISCO phone?

james · Post by **james** » Wed Jul 22, 2009 11:53 am

I think.. Cisco 79xx supports "Alert-Info" from the firmware version 6.0.

Here is a sample DialPlan rule..
=========================================
[Matching Patterns]
$request = ^INVITE
From = Code Blue

[Deploy Patterns]
Alert-Info = <file://Bellcore-dr1/>
=========================================

james · Post by **james** » Fri Jul 24, 2009 9:47 am

Also, if your CISCO handset supports the paging feature, you can use Brekeke PBX for this purpose.
With Brekeke PBX, such an emergent call can be forwarded to multiple locations with a certain ring tone.

britchey · Post by **britchey** » Sat May 21, 2016 7:52 pm

Has anyone successfully used Alert-Info with a cisco 7925g phone.

ambrosio · Post by **ambrosio** » Mon May 23, 2016 10:53 am

britchey, it should work.
Have you tried the DialPlan rule james posted?

tlsoren · Post by **tlsoren** » Tue Sep 13, 2016 7:45 am

Bumping this thread.

Has any R5 integrators out there been able find and confirm a distinct ringtone solution with Cisco?

Thanks,

-Tom

ambrosio · Post by **ambrosio** » Tue Sep 13, 2016 1:15 pm

https://www.cisco.com/c/en/us/td/docs/v ... mering.pdf

Refer to the above Cisco's doc.
It said

For local SIP endpoints, the type of ring sound requested is signaled to the phone using an alert-info signal.

bspence · Post by **bspence** » Mon Oct 03, 2016 1:18 pm

I've tried to get the Alert-info to trigger ring tones local to the handset with no luck. I've tried a lot variations including their tftp server. I know the document says it can work but I have yet to find a string that will trigger a ringtone from the SIP message.

Harold · Post by **Harold** » Mon Oct 03, 2016 10:18 pm

Which handset product are you using? Does it support Alert-Info header

bspence · Post by **bspence** » Thu Oct 06, 2016 8:25 am

Thanks for the reply Harold. The handset is the 7925g. I've been trying to find information specific to the handset and I'm coming up short.

Harold · Post by **Harold** » Thu Oct 06, 2016 11:49 am

Have you asked your Cisco dealer whether 7925g supports Alert-Info header?