1. Brekeke Product Name and Version:
2. Java version:
3. OS type and the version:
4. UA (phone), gateway or other hardware/software involved:
5. Your problem:
Hi,
I am using Multi Tenant version, and trying to make Hold by DTMF.
Sequence:
+ A call B, talking
+ A hold by pressing #9, B will hear music
+ B hold by pressing #9 and nothing happens.
My question:
1. Is there anycase allowed both two sides (A and B) perform holding at the same time?
OR, just only one side can perform holding by DTMF?
OR we must un-hold (by pressing *) before doing the next Hold?
2. Is there any setting in Brekeke to catch/reject the second Hold?
Best regards,
Liem
Hold with DTMF
Moderator: Brekeke Support Team
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- Posts: 10
- Joined: Tue May 19, 2015 2:04 am
- Location: Japan
Hold with DTMF
Last edited by nguyen.si.liem on Tue May 19, 2015 6:42 pm, edited 1 time in total.
Re: Hold with DTMF
Hi,
Sorry, I regret to inform you that...
1. There is no function to hold both sides at the same time.
2. No settings related to a second hold, so far.
Sorry, I regret to inform you that...
1. There is no function to hold both sides at the same time.
2. No settings related to a second hold, so far.
Brett
-
- Posts: 10
- Joined: Tue May 19, 2015 2:04 am
- Location: Japan
Re: Hold with DTMF
I got it, thank you for your reply.Brett wrote:Hi,
Sorry, I regret to inform you that...
1. There is no function to hold both sides at the same time.
2. No settings related to a second hold, so far.
Re: Hold with DTMF
Set RTC replay =onnguyen.si.liem wrote:I got it, thank you for your reply.Brett wrote:Hi,
Sorry, I regret to inform you that...
1. There is no function to hold both sides at the same time.
2. No settings related to a second hold, so far.
If you want transfer call to other extenion only press on keypad
EX : transfer to extension 1001 press on keypad #91001#