1. Brekeke Product Name and Version:
Brekeke SIP Server , Version 3.3.8.1 Advanced
2. Java version:
Java 1.8.0.25
3. OS type and the version:
Windows Server 2012 R2
4. UA (phone), gateway or other hardware/software involved:
UA softphone, Router-NAT
5. Your problem:
Brekeke SIP Sever is behind Router-NAT
IP LAN 169.10.20.10 -> SIP Server
IP Public 84.16.x.x
IP Router 169.10.20.2
I have two UA outside LAN. Each one has a different private IP address.
I need to establish communication between them (UA's). Both are registered on BSS. When calling is started each end-side rings however when is answered the communication cannot be established.
Error Log shows this record(two attempts):
SID From URI To URI Talking Length Invite Start Time Talk Start Time End Time Result Error UAC Address UAS Address Disconnected By Rule Name
44 sip:0147@84.16.x.x sip:8046@169.10.20.10 00:00.0 20:47.4 21:08.5 Cancel 487 74.17.126.182:3388 74.17.126.182:3411 Error registered=sip:8046(sip:8046@10.10.101.120:3411/UDP)
45 sip:8046@84.16.x.x sip:0147@169.10.20.10 00:00.0 21:26.1 21:42.0 Cancel 487 74.17.126.182:3411 74.17.126.182:3388 Error registered=sip:0147(sip:0147@10.10.101.120:3388/UDP)
Ports on firewall are already open. (10000-29999)
Local IP address are set on router-NAT
What should I do in order to make UA-calls work from the internet from outside BSS?
Thanks!
Call from UA to UA outside from LAN
Moderator: Brekeke Support Team
169.10.20.x is a global IP address and assigned to someone.
Use a correct private IP address range to the LAN.
http://en.wikipedia.org/wiki/Private_network
Use a correct private IP address range to the LAN.
http://en.wikipedia.org/wiki/Private_network