Call from UA to UA outside from LAN

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james_CK
Posts: 5
Joined: Thu Jan 22, 2015 10:07 pm

Call from UA to UA outside from LAN

Post by james_CK »

1. Brekeke Product Name and Version:
Brekeke SIP Server , Version 3.3.8.1 Advanced

2. Java version:
Java 1.8.0.25

3. OS type and the version:
Windows Server 2012 R2

4. UA (phone), gateway or other hardware/software involved:
UA softphone, Router-NAT

5. Your problem:
Brekeke SIP Sever is behind Router-NAT

IP LAN 169.10.20.10 -> SIP Server
IP Public 84.16.x.x
IP Router 169.10.20.2

I have two UA outside LAN. Each one has a different private IP address.

I need to establish communication between them (UA's). Both are registered on BSS. When calling is started each end-side rings however when is answered the communication cannot be established.

Error Log shows this record(two attempts):

SID From URI To URI Talking Length Invite Start Time Talk Start Time End Time Result Error UAC Address UAS Address Disconnected By Rule Name
44 sip:0147@84.16.x.x sip:8046@169.10.20.10 00:00.0 20:47.4 21:08.5 Cancel 487 74.17.126.182:3388 74.17.126.182:3411 Error registered=sip:8046(sip:8046@10.10.101.120:3411/UDP)
45 sip:8046@84.16.x.x sip:0147@169.10.20.10 00:00.0 21:26.1 21:42.0 Cancel 487 74.17.126.182:3411 74.17.126.182:3388 Error registered=sip:0147(sip:0147@10.10.101.120:3388/UDP)

Ports on firewall are already open. (10000-29999)
Local IP address are set on router-NAT

What should I do in order to make UA-calls work from the internet from outside BSS?

Thanks!
ambrosio
Posts: 215
Joined: Thu Mar 27, 2008 12:20 pm

Post by ambrosio »

james
Are you using 169.10.20.x as a private IP address for the LAN?

Is it your IP address assigned from a provider or ARIN?
james_CK
Posts: 5
Joined: Thu Jan 22, 2015 10:07 pm

Post by james_CK »

Hi Ambrosio,

Thanks for your reply.

Are you using 169.10.20.x as a private IP address for the LAN?
It's right. 169.10.20.x is private IP address for LAN

Is it your IP address assigned from a provider or ARIN?
84.16.x.x is provided by an ISP provider but I am not sure if it is registered on ARIN
ambrosio
Posts: 215
Joined: Thu Mar 27, 2008 12:20 pm

Post by ambrosio »

169.10.20.x is a global IP address and assigned to someone.

Use a correct private IP address range to the LAN.
http://en.wikipedia.org/wiki/Private_network
james_CK
Posts: 5
Joined: Thu Jan 22, 2015 10:07 pm

Post by james_CK »

You are right!!!

I'm going to redefine all my LAN structure. Once I finish I will test again and I will post how it works.....


Thanks Ambrosio!
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