SIP server validation failed

Neil · Post by **Neil** » Thu Jan 09, 2014 2:40 am

1. Brekeke Product Name and Version: SIP 3.2.4.3 standard

2. Java version: 7 update 1

3. OS type and the version: Windows 2008

4. UA (phone), gateway or other hardware/software involved:

5. Your problem: SIP server gives a 'License validation Failed'. This is / was a licensed system.

I have checked wiki and there was no information available.

Any ideas?

Thanks

Neil

hope · Post by **hope** » Thu Jan 09, 2014 10:51 am

you can try to reactivate the same license from Brekeke SIP Server GUI "Activate License" page or from the activation page which error is showing?

It seems your server internet connection is not stable?

If still not work, you need to report it to license@brekeke.com

chentron · Post by **chentron** » Fri Jul 11, 2014 4:09 pm

Dear
I have same problem
The license validation failed. SIP Server will be stopped in 7 days.

some days ago the message was ... stopped in 11 days.
if i try to reactivate , i finally get a
Failed to connect to the license server.

but the sipserver has internet connection , in fact i am managing it remotely.
some idea ?

thanks

janP · Post by **janP** » Fri Jul 11, 2014 5:35 pm

Which version of Brekeke SIP Server are you using?
Did you choose "Online Activation" when you installed the SIP Server?
Can you send a ping to www.brekeke.com?

chentron · Post by **chentron** » Sat Jul 12, 2014 10:14 am

you are right .
it is online and have not access to www.brekeke.com
i will check it.
thanks

chentron · Post by **chentron** » Sat Jul 12, 2014 10:57 am

amazing...
i can ping other sites
i can open websites with lynx to other sites,
but i can not do it to www.brekeke.com

my brekeke sipserver is hosted on vps, version 3.3.4.4
it was working ok for months

chentron · Post by **chentron** » Sat Jul 12, 2014 3:51 pm

i do a traceroute and it is stopping after 9 loops from the sipserver.
doing the same with other vps in the same provider get to brekeke.com so i imagine that some kind of blocking to my ip in the middle of the way,

see below:
traceroute to www.brekeke.com (64.13.192.79), 30 hops max, 60 byte packets
1 221.ip-xxxxxxxxx.eu (37.xxx.xxx.xxx) 0.107 ms 0.041 ms 0.042 ms
2 rbx-g1-a9.fr.eu (178.33.100.37) 0.961 ms 2.360 ms 2.308 ms
3 ams-1-6k.nl.eu (178.33.100.229) 15.236 ms ams-1-6k.nl.eu (94.23.122.69) 15.061 ms ams-1-6k.nl.eu (178.33.100.233) 14.882 ms
4 er1.ams1.nl.above.net (195.69.144.122) 10.593 ms 10.559 ms 10.545 ms
5 * ae14.cr1.ams10.nl.above.net (64.125.21.77) 10.876 ms *
6 xe-8-0-0.cr2.dca2.us.above.net (64.125.27.33) 82.893 ms 83.234 ms 83.220 ms
7 ae14.cr2.iah1.us.above.net (64.125.21.54) 146.641 ms 146.624 ms 146.465 ms
8 ae3.cr2.lax112.us.above.net (64.125.21.86) 146.678 ms 146.243 ms 149.155 ms
9 ae16.er2.lax112.us.above.net (64.125.25.158) 142.166 ms 165.251 ms 153.453 ms
10 216.200.159.26.reverse.not.updated.above.net (216.200.159.26) 143.228 ms 143.149 ms 142.113 ms
11 * * *
12 * * *

and the next is getting ok to brekeke:

Tracing route to www.brekeke.com [64.13.192.79]
over a maximum of 30 hops:

1 <1 ms * 149 ms xxxxxxxxxxx
2 <1 ms <1 ms <1 ms rbx-g1-a9.fr.eu [178.33.100.37]
3 * 9 ms * ams-1-6k.nl.eu [94.23.122.114]
4 12 ms 12 ms 12 ms er1.ams1.nl.above.net [195.69.144.122]
5 12 ms 12 ms 12 ms ae14.cr1.ams10.nl.above.net [64.125.21.77]
6 82 ms 81 ms 101 ms xe-8-0-0.cr2.dca2.us.above.net [64.125.27.33]
7 117 ms 117 ms 117 ms ae14.cr2.iah1.us.above.net [64.125.21.54]
8 149 ms 143 ms 143 ms ae3.cr2.lax112.us.above.net [64.125.21.86]
9 142 ms 142 ms 142 ms ae16.er2.lax112.us.above.net [64.125.25.158]
10 143 ms 148 ms 138 ms 216.200.159.26.reverse.not.updated.above.net [21
6.200.159.26]
11 139 ms 139 ms 139 ms mt-cr02.mediatemple.net [64.93.75.18]
12 149 ms 147 ms 148 ms e1.1.as02.lax01.mtsvc.net [72.10.63.198]
13 142 ms 142 ms 142 ms acmkokecge.gs01.gridserver.com

in the step 10 is the problem,

janP · Post by **janP** » Mon Jul 14, 2014 10:11 am

It seems "mediatemple.net" blocked your IP..

Can you switch the activation method from the Onine-Activation to the Offline-Activation?

chentron · Post by **chentron** » Mon Jul 14, 2014 12:28 pm

yes, i understand also that mediatemple.net block my ip.
i could switch to offline, but this system is very restrictive from brekeke, because if it happens 2 more times i will lose the rigth to use my license.
what i see is that brekeke is hosted on mediatemple , so finally what is happening is that the hosting service of brekeke is blocking my ip.
I told this to brekeke service and expecting an answer.
thanks for your help

janP · Post by **janP** » Mon Jul 14, 2014 1:13 pm

I can ping from several places to www.brekeke.com...
I don't know why mediatemple.net blocked your IP address..
I hope they solve the problem.

chentron · Post by **chentron** » Tue Aug 05, 2014 4:35 am

my problem is solved. I have my brekeke server hosted in a VPS and other machines in same IP range have been classified as spammer, so my server also enter in a spammer list.
I wrote to spam list admin and get removed from spam list.
After, brekeke ask it internet provider to let pass trough their routers to get to brekeke.com
thanks for your help

janP · Post by **janP** » Mon Aug 11, 2014 10:51 pm

Glad to know it

KentC · Post by **KentC** » Tue Sep 30, 2014 9:04 pm

This was the thread I was looking for I didn't find in the Brekeke Wiki

I am going to try to re-install Brekeke Sip Server on same machine.
I've had to a few times and hope there isn't a limit on same host.

Kent C.

Harold · Post by **Harold** » Wed Oct 01, 2014 9:48 am

This page?
http://wiki.brekeke.com/wiki/Online-act ... r-firewall

KentC · Post by **KentC** » Wed Oct 01, 2014 11:22 am

Brekeke Sip Server Same Host Machine License Validation Limitations:

Q: How many times on the same computer can you re-activate a Brekeke Sip Server License?

A: ???????????????

***I've done the re-activation process quite a few times and still in working order***

I know the 3x transfer machine licensing rule, but for single pc..
How long is the license valid on 1 pc? End of machine's life?
^
In the following scenario, it's installed on XP and stays on XP, and is not planned to be transferred to another pc.

Kent C.