Admin Tool - INACTIVE- show error cannot open Database ...

[neoitechnology]

1. Brekeke Product Name and Version:2.1.0.4

2. Java version:1.6

3. OS type and the version:Windows XP

4. UA (phone), gateway or other hardware/software involved:

5. Your problem: I need some hrlp, suddenly when i open the Web Admin tool, it gives me the error message "Cannot open database go to configuration Database to change settings... . The server status shows INACTIVE. But the SIP server is running, all registered clients work, can make calls to each other.
I checked the Database, followed all instructions in the support page, no problems found, but the Admin Tool does not work, cannot add any clients or delete clients.
I tried everything, but no result. CAN ANYBODY HELP ME? This is really urgent, i have a new project and need the Admin Tool to work.
Thank you

[ambrosio]

Are you using 3rd party database (such as MySQL) with Brekeke SIP Server?
Have you rebooted the OS?


By the way..
The version 2.1.0.4 is a pretty old version.... Upgrade it to the version 2.4.8.6 (the last version of ver 2) or the ver 3.x.

[neoitechnology]

Dear Ambrosio,
yes it is an old version, but Brekeke never send me an update. It worked well until a few days ago, nothing changed. Rebooted the machine several times, no results. I use the generic database ( port 9001) that came with the Brekeke Software installation on Windows XP.
Bernard

[lakeview]

> but Brekeke never send me an update.

Signup the eNews letter.
http://www.brekeke.com/company/enews.php

[ambrosio]

What did do just before the issue started happening?
Did you do Windows Update or install a firewall?

Make sure that any firewalls running on the same machine don't block the port 9001.

Is your hard disk stable enough?
If a disk has a corruption, the database might be broken.
If you have a backup, restore it.