Admintool Lauch Issue

tlsoren · Post by **tlsoren** » Thu May 23, 2013 1:19 pm

1. Brekeke Product Name and Version: Brekeke:SIP Server 3.1.7.8

2. Java version:7

3. OS type and the version:Windows Server 2008 R2

4. UA (phone), gateway or other hardware/software involved:None yet

5. Your problem: Just installed Sip Server 3.1.7.8 for an integration to Rauland Responder 5. The Brekeke is housed on the R5 application server.

The problem is I am getting an error when I try to launch the
administartive tool:

HTTP Status 404 - /sip/

--------------------------------------------------------------------------------

type Status report

message /sip/

description The requested resource (/sip/) is not available.

--------------------------------------------------------------------------------

Apache Tomcat/6.0.33

Is this an issue server's dot net?

james · Post by **james** » Thu May 23, 2013 2:26 pm

How did you install the Brekeke SIP Server?
Did you use the Installer? or did you install Tomcat separately?
Is it an upgrade installation from the version 2.4?

tlsoren · Post by **tlsoren** » Thu May 23, 2013 3:01 pm

I used the installer.

This is new install, not an upgrade.

hope · Post by **hope** » Thu May 23, 2013 3:36 pm

http://wiki.brekeke.com/wiki/IE-doesnt- ... admin-page

this may help?

Tata · Post by **Tata** » Thu May 23, 2013 3:36 pm

Have you rebooted the PC?

Tata · Post by **Tata** » Thu May 23, 2013 3:45 pm

Also,
http://wiki.brekeke.com/wiki/unable-to- ... er-service

tlsoren · Post by **tlsoren** » Fri May 24, 2013 6:28 am

Rebooting server: did not help.

Added http//127.0.0.1 to trusted sites:did not help
(http://wiki.brekeke.com/wiki/IE-doesnt- ... admin-page)

Reinstallled brekeke SIP Server after following instructions to delete items in registry key. One issue, the last instruction on this page says to goto C:/program files/brekeke and delete file. This brekeke file is actually in the program files(x86) folder (the installer placed it here).
I could not delete this folder, I got an error that the folder was open in another program. (I tried this after deleteing files in registry)

I still tried to reinstall, and the installation went through with one warning that "the file you are trying to write to is not empty". I continued the download, and it went through.

I am still getting the error:
HTTP Status 404 - /sip/

--------------------------------------------------------------------------------

type Status report

message /sip/

description The requested resource (/sip/) is not available.

--------------------------------------------------------------------------------

Apache Tomcat/6.0.33

Tata · Post by **Tata** » Fri May 24, 2013 10:08 am

Kill BrekekeSIP.exe, BrekekeSIPw.exe and all of Java.exe from the Task Manager.

And then, follow the instruction.
http://wiki.brekeke.com/wiki/unable-to- ... er-service

tlsoren · Post by **tlsoren** » Thu Jun 20, 2013 7:09 am

Sorry I haven't updated... I was able to get it work finally by uninstalling an reinstalling the software. Not sure why it worked this time, I had tried that twice before.

Thank you all for your help.