Decline

juanmanuel · Post by **juanmanuel** » Thu Oct 28, 2010 2:29 pm

1. Brekeke Product Name and version:PBX V2.4.7.0

2. Java version:

3. OS type and the version:

4. UA (phone), gateway or other hardware/software involved:

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html :

6. Your problem:

In some calls I receive as answer from PBX the "603 Decline" message, waht is the cause for this message be presented?

Waht do I to review to solve the problem?

Thanks and Best Regards

hope · Post by **hope** » Thu Oct 28, 2010 4:38 pm

check if there is any dial plan or ARS define 603 and
capture packets and check who sent 603

james · Post by **james** » Tue Nov 02, 2010 10:18 am

You may check a cause of 603 at SIP Server's Call Log page.
There is the [result] field which will indicate a cause.

Also, if a received SIP packet is invalid, the SIP Server will reject the packet with 603.

I recommend that you check the SIP Server's log.