Longest Talk Time 4 days

ayo · Post by **ayo** » Fri Sep 17, 2010 4:53 pm

1. Brekeke Product Name and version:
SIP Server 2.3.8.4.
2. Java version:

3. OS type and the version:
Windows 2000
4. UA (phone), gateway or other hardware/software involved:
RadiusCat
5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html :

6. Your problem:
Brekeke still have some calls status as Talking after 4 days that the call has ended.
The Billing software keeps billing the client for the whole period.

I don't know what is going on.
Can some one help me out please.

Ayo

hope · Post by **hope** » Mon Sep 20, 2010 12:55 pm

what kind of sip clients are used?
is brekeke relaying rtp?
The call is still in talking status because brekeke didnot get BYE for the call, or the BYE sent from one user didnot reach brekeke.

have you changed the talking timeout setting on sip server/configuration/sip?
by default, it is 259200000ms(3days) which means if no bye is received by brekeke in 3days, brekeke will send bye to both sides of call.

ayo · Post by **ayo** » Mon Sep 20, 2010 7:32 pm

I am using the SIP server for wholesale, so I don't know what type of server most of my clients carries. I changed back the max timeout and the RTP relay is set to auto.
Is there a way I can make Brekeke to check at an interval if the call is truelly alive, so as not to wait for 3 days before disconnecting the call.

Thanks,

AYO

hope · Post by **hope** » Tue Sep 21, 2010 4:50 pm

have you asked svk? they may have plugin to do that.
send email to support@svksoftware.com

lakeview · Post by **lakeview** » Wed Sep 22, 2010 11:57 am

>> so as not to wait for 3 days before disconnecting the call.

Tune the [Talking Timeout] at the [Configuration]>[SIP] page.
If you set "86400000" there, it means 1 day is the maximum.