Call Transfer

xdgning · Post by **xdgning** » Tue Feb 03, 2009 11:44 am

1. Brekeke Product Name and version:

2. Java version:

3. OS type and the version: 2.2.6.2

4. UA (phone), gateway or other hardware/software involved:

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html :

6. Your problem:

I received 403 Forbidden for Request: REFER. Is REFER not supported or is there somewhere to enable it?
If REFER is not available, is there any other methods to achieve Call Transfer with Brekeke PBX?

Thanks.

Haddas · Post by **Haddas** » Tue Feb 03, 2009 12:09 pm

Hi xdgning,
Brekeke PBX supports REFER for Call Transfer.
Which version of Brekeke PBX are you using?
Do you have any DialPlan rule for REFER?

xdgning · Post by **xdgning** » Tue Feb 03, 2009 2:42 pm

Hi Haddas,
I'm using version 2.2.6.2.
No, I haven't set up anything for REFER. What's the pattern for REFER in dial plan?

Thanks.

Haddas · Post by **Haddas** » Tue Feb 03, 2009 2:48 pm

Hi

You don't have to use DialPlan for REFER because Brekeke PBX and Brekeke SIP Server will handle it without any additional settings..

Anyway.. Who sent a REFER packet? What kind of SIP client is it??

xdgning · Post by **xdgning** » Tue Feb 03, 2009 2:59 pm

Actually, we're testing our new product with Brekeke PBX. It was working with Dialexia IP-PBX when we used it earlier.

xdgning · Post by **xdgning** » Tue Feb 03, 2009 3:02 pm

Actually, we're testing our new product with Brekeke PBX. It was working with Dialexia IP-PBX when we used it earlier.

Haddas · Post by **Haddas** » Tue Feb 03, 2009 3:18 pm

Paste your REFER packet here. I can check it.

xdgning · Post by **xdgning** » Tue Feb 03, 2009 3:41 pm

Surprisingly, it's working now.
I was playing with the voicemail feature since I last tried call transfer. It must have been some settings I changed that affected. Unfortunately, I'm not sure which. I'll try to find out. Anyways, thanks for all your help.

While you're here, I have another question that I would like. It's regarding the email notification for voicemails.
I have enabled email notification and entered the destination email address under users.
I have also entered the mail server and account information under Options --> Settings.
But I can only leave and retrieve the voicemails, no email is received. I checked with Ethereal, I see that after the session has ended, nothing is sent out from the Brekeke to the mail server. Did I miss any settings?

Thanks.

Haddas · Post by **Haddas** » Wed Feb 04, 2009 12:55 pm

Hi
Ummm. If you try another e-mail server, what happens?