no ringback tone in brekeke sip server

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jst9943
Posts: 6
Joined: Mon Nov 10, 2008 1:20 pm
Location: USA
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no ringback tone in brekeke sip server

Post by jst9943 »

1. Brekeke Product Name and version: Brekeke Sip Server 2.2.5.8

2. Java version: version 6

3. OS type and the version: windows XP

4. UA (phone), gateway or other hardware/software involved: softphone

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html :www.brekeke-sip.com

6. Your problem: I do not get any ringbacktone when I can any user in the network. Tried it with other server like pbxnsip and I get a ringback tone using the same softphone. Other softphone like x-lite do get ringback tone. What do I need to do in the brekeke to be able to solve this problem
taitan
Posts: 237
Joined: Sat Mar 15, 2008 10:39 pm

Post by taitan »

Let me know the softphone's product name you have the problem.
jst9943
Posts: 6
Joined: Mon Nov 10, 2008 1:20 pm
Location: USA
Contact:

no ringback tone

Post by jst9943 »

taitan wrote:Let me know the softphone's product name you have the problem.
The softphone is adoresoftphone which is made out of india. Their website is www.adoresoftphone.com. I am just surprised that this softphone works with my pbx which is pbxnsip and my talking Sip prepaid platform. However when I use it on brekeke and do not get ringback tone. What are the possible cause of this problem. Would it be the codec priority on brekeke.
Harold
Posts: 289
Joined: Sun Sep 21, 2008 10:31 pm
Location: Japan

Post by Harold »

Is the softphone registered in the SIP Server without any problem?
Can you see the registration in the [Registered Clients] list??

Are you using an authentication for INVITE or/and REGISTER?
Try to disable the authentication.
jst9943
Posts: 6
Joined: Mon Nov 10, 2008 1:20 pm
Location: USA
Contact:

Post by jst9943 »

Harold wrote:Is the softphone registered in the SIP Server without any problem?
Can you see the registration in the [Registered Clients] list??

Are you using an authentication for INVITE or/and REGISTER?
Try to disable the authentication.
Yes, I can see the registration of the softphone both wih and without ringback tone. Tried your suggestion to disable the authetication both for INVITE and REGISTER. Still I do not have a ringback tone
Harold
Posts: 289
Joined: Sun Sep 21, 2008 10:31 pm
Location: Japan

Post by Harold »

Can you capture SIP packets at the softphone's PC with wireshark (http://www.wireshark.org/)?
So.. you can check that the softphone receives an INVITE packet from the server.
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