Auto attendant voice mail

[Henry823]

1. Brekeke Product Name and version:
PBX 2.1.6.6

2. Java version:
1.5.0_14
3. OS type and the version:
Window 2003 server

4. UA (phone), gateway or other hardware/software involved:

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html :

6. Your problem:
Outside line can call to auto attendant, after hearing the IVR, I would like to retrieve Voice Mail (instead of entering the extension number) from a particular extension voice mail account, can any one help how to do it?

[hope]

use speed dial to retrieve extension's vm, like 1=08*ext#
or
At the bottom of the auto attendant settings, set
Max input digits: a number which is the digits of the extension + 3
Transfer to unregistered users: enable
then after ivr, dial 08*+extension#

[Henry823]

hope,

Thank you, it is working.
The speed dial setting, is it possible to have speed dial not just for one assigned extension only?. I would like the dialing method like,
after IVR, enter 1 and any of the extension to retrieve voice mail.

Regards
henry

[hope]

set speed dial as: (.{number of extension digits })=08*$1

after ivr, dial the extension to retrieve its voicemail

[Henry823]

Thanks again.
It works, how do I change voice file on voice prompt.
Now is "if you know your party extension"..change to
"please enter your voice mail phone number"

Regards
Henry

[hope]

here is a guide
http://www.brekeke-sip.com/wiki/index.p ... i=8c9d4e65

[Henry823]

Is it possible to enter auto attendant mode as described in above,
but user have a choice to :
1) dial in to the extension 2) Dial in to listen to his voice mail.
and how to configure?

Regards
henry

[hope]

set speed dial as: 1(.{number of extension digits })=08*$1

After ivr, enter ext number to ring ext
or dial 1+ ext to retrieve voicemail

the pbx extension numbers cannot start with 1,
otherwise change the speed dial to other number than 1 at the beginning
change Auto attendant voice prompt to notify user how to dial to their voice mail box