No Audio

damatta · Post by **damatta** » Thu May 15, 2008 8:59 pm

1. Brekeke Product Name and version: Brekeke SIP Server , Version 2.1.6.6 Pro

2. Java version: 1.5.0_14

3. OS type and the version: Windows 2003 Std

4. UA (phone), gateway or other hardware/software involved: Grandstream HT-486

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html : 9

6. Your problem: Sometimes there is no audio during call, sometimes does. It depends which SIP termination is used. No Firewall present.

taitan · Post by **taitan** » Thu May 15, 2008 11:41 pm

How about local call in the same LAN?
Are you using Brekeke PBX?

damatta · Post by **damatta** » Fri May 16, 2008 4:25 am

From/To UA's at the same LAN, audio is fine. Yes, Brekeke PBX Pro version 2.1.6.6

hope · Post by **hope** » Fri May 16, 2008 10:15 am

how about set RTP relay on under that user with problem.

damatta · Post by **damatta** » Fri May 16, 2008 10:35 am

Already activated.

james · Post by **james** » Fri May 16, 2008 10:49 am

Since the problem doesn't happen in the same LAN,
the cause of the problem will be the SIP termination side..

Does the problem happen in the certain SIP termination?
Which service is it?

damatta · Post by **damatta** » Fri May 16, 2008 12:29 pm

We operate our own ITSP. The things is: calls that go by "A" terminator are fine. Others that go by "B" termination have no audio.

voipwell.com · Post by **voipwell.com** » Sat May 17, 2008 3:32 pm

Hi,

What do you mean by A and B?

damatta · Post by **damatta** » Sun May 18, 2008 12:33 pm

Different networks.

voipwell.com · Post by **voipwell.com** » Sun May 18, 2008 8:47 pm

Well, without you telling us anything about those different networks and what about them is different i'm afraid we don't have enough information to help you.

james · Post by **james** » Mon May 19, 2008 10:33 am

Does no-audio happen in both ways? or one-way?
Is there enough network bandwidth and stability in the termination?