ringing tone

Henry823 · Post by **Henry823** » Tue Dec 04, 2007 3:38 am

1. Brekeke Product Name and version:
1.3.3.0

2. Java version:
1.5.0

3. OS type and the version:
Window 2000 advance server

4. UA (phone), gateway or other hardware/software involved:
Linksys Voip and Cisco PSTN

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html :
Plan 5

6. Your problem:
The system has been running very stable for almost 2 years.
The issue has been long time and would like support's team's clarification, when originating call from PSTN side to Voip, the PSTN callee's phone didn't hear the ringing tone from Voip phone.
Is this normal, if not, what has to be done to correct it.

Regards
Henry

Henry823 · Post by **Henry823** » Tue Dec 04, 2007 3:55 am

I noticed that "Andrea" suggested in the forum that the below is for web call (click to call)
Quote
http://www.brekeke-sip.com/download/bpb ... ced_en.pdf.
which describes the script is
http://<server-ip-address>:<server-port>/pbx/3pcc?to=<callee-number>&from=<caller-number>&user=<caller-user>&type=<type>
Unquote

Will this quote work on SIP server, if no, what will be the replacing
code?

Regards
Henry

voipwell.com · Post by **voipwell.com** » Tue Dec 04, 2007 2:28 pm

Henry,

I too had the same problem with older versions. It was not a problem with version 1.5.3.0. Not sure about the rest of your question.

Nick

Henry823 · Post by **Henry823** » Wed Dec 05, 2007 8:57 pm

Nick,

Do you see problem to upgrade 1.3.3.0, any minor adjustment on
setting be required. Thanks

Regards
Henry

voipwell.com · Post by **voipwell.com** » Thu Dec 06, 2007 7:30 am

Henry,

I don't know of any problems with upgrading those versions but to be safe before i do an upgrade i do the following.

Go to control panel, administration, services and stop the brekeke or ondo service. Kill all java processes with task manager. Copy programfiles Brekeke to Brekekeold. Then do the upgrade. If you have any problem you can do the above procedure again with the change of copy brekekeold to brekeke and your system will be restored to before you did the upgrade.

When upgrading to v2 it's different because brekeke changed the service name from ondo to brekeke.

Nick

Henry823 · Post by **Henry823** » Mon Dec 10, 2007 3:38 am

Nike,

Regarding ringing tone, before I upgrade the software as you have suggested, I made another test and find out when I use one fixed line provider to call to Ondo server connecting to LInksys, I can hear the ringing tone, whilst others failed to hear ringing tone.
In this senario, do you still think the upgrade would solve the problem

Regards
Henry

voipwell.com · Post by **voipwell.com** » Mon Dec 10, 2007 10:41 am

Henry,

I can't say for sure. Perhaps if you tell me the providers that you don't hear the ringing tone with someone here can tell you if they get the ringing tone with that provider on the newer version. The upgrade is free so I don't see any drawback in going to 1.5.3.