Harold, Thanks for the reply (Happy New Year!). The softphone works on the terminal server. It works in an analogue environment where the audio/voice is sent via telephone cables. I want to achieve the same, but with a VoIP enviroment where the RTP packets are directed to the agent's PC. I have ...

Sorry for long delay...I have a layout, do you have an email address I can forward the design to? I have no way of hosting the layout. It is a Word doc. Otherwise, Terminal Server (192.168.16.1) SIP Server (192.168.16.2) Agents PCs (192.168.16.10-192.168.16.254) 1 – Agent logs in to Terminal Server t ...

RDP = builtin Windows Remote Desktop program

1. Brekeke Product Name and version: 2. Java version: 3. OS type and the version: MS Server 2003 / XP 4. UA (phone), gateway or other hardware/software involved: X-Lite Equivalent 5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html : Pattern 1 6. Your ...