I have pasted the user numbers many times, because brekeke after trying all the numbers once stopped forwarding the call until the wait time in queue did not pass. It was more of a problem, when I was testing with 2 seconds set as ringtime; in 10 seconds all 5 phones were "tested" once, then in the ...

My settings are practically match with what you described: http://anubis.mw.hu/brekeke/queue.png http://anubis.mw.hu/brekeke/550.png The problem is, that even if a pbx user's phone responds with busy, brekeke waits out the 15 seconds. This is the problem for us, because half our operators work in ...

Thank You for your answer! This i don't understand: "create user at brekeke pbx for the number through the voip trunk server" In earlier attempts, when i have set the round robin user's ringer time to a shorter one (for example 5 secs), the phone(s) rang only once (surprisingly not for 5 seconds ...

Finally i got to do the packet capture. The phone responds with 486 Busy Here. The sip flow is something like this: 1. brekeke sends invites to both the phone, and the voip trunk server 2. both party respond with 100 trying 3. approx. 10 ms after the 100 trying the phone send 486 busy here 4 ...

Thank you for your reply, i was away in the past days on other assignment, i will do the packet capture as soon as possible!

This problem is still unresolved. Can someone help please? The next big call - rush is near, i need to fix this by then...

I tried it with ring time set to 5, and call interval set to 50, but the problem is the same. On phones, that are busy it still waits out the 5 secs, but on the one phone which is active it rings to short, and the operator can't pick up the call.

Sure thing; i hope screen shots are okay!

http://anubis.mw.hu/brekeke/queue.png
http://anubis.mw.hu/brekeke/550.png

On the screen shots you can see the current ring time is set to 15 seconds.

Thank you for your reply! Call interval is set to 500, msec stands for millisec, right? If that's so, it should retry every half second. This can't be the cause i think.

1. Brekeke Product Name and version: Brekeke PBX, Version 2.3.8.2 , Pro 2. Java version: 3. OS type and the version: 4. UA (phone), gateway or other hardware/software involved: 5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html : 6. Your problem: We have ...