tlsoren Brekeke Addict
Joined: 15 Feb 2012 Posts: 38
Location: Raleigh, NC
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Posted: Fri May 10, 2024 11:20 am Post subject: Causes of Failover with Redundancy |
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1. Brekeke Product Name and Version: 3.14.5.17
2. Java version:11.0.15
3. OS type and the version: Server 2912R2
4. UA (phone), gateway or other hardware/software involved:
5. Your problem: We have a site with 2 BSS instances, setup for Redundancy. Everything appears to be setup correctly, but we have had multiple failover events since it was implemented, 2 -3 per week.
We have combed through the RSS logs and Microsoft Event logs cannot find any evidence for what is causing the Failovers to BSS2.
1. Is there a Brekeke document that outlines exactly what network/dataflow/availability conditions causes the failover to occur? I have searched available docs, and cannot seem to find a clear description.
2. Is there logging capability within BSS that can be reviewed after a failover that describes what happened? _________________ TLS |
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Harold Brekeke Master Guru
Joined: 21 Sep 2008 Posts: 289
Location: Japan
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Posted: Fri May 10, 2024 8:04 pm Post subject: |
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How are two SIP Servers connected to each other?
For the cause of the failover, check "last-trigger" field in [Redundancy]->[Mirroring] page.
Also execute the command below in [Tools]->[Command] page.
It lists the timelines of failover events.
mirrorctrl history
For logging, enable "Mirroring" at [Diagnostics]->[Debug Logs] page and push [Update] button. |
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