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uhupfeld Brekeke Talented
Joined: 08 Nov 2008 Posts: 77
Location: Brazil
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Posted: Tue Nov 24, 2015 2:03 pm Post subject: User export not working, just partial list (7 records) |
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1. Brekeke Product Name and Version: SIP Server 3.5.30
2. Java version: 8, build 65
3. OS type and the version: Win 7 Pro
4. UA (phone), gateway or other hardware/software involved:
5. Your problem:
User export doesn't work. I'm getting just seven of my > 50 users.
Bug? It is recurrent in 3.5.2 and up |
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lakeview Brekeke Master Guru
Joined: 15 Nov 2007 Posts: 319
Location: Florida
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Posted: Tue Nov 24, 2015 4:52 pm Post subject: |
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Are you using any special characters in user names? |
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uhupfeld Brekeke Talented
Joined: 08 Nov 2008 Posts: 77
Location: Brazil
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Posted: Wed Nov 25, 2015 3:30 am Post subject: |
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Yes, one of them has a special character. That is actually the reason why I've tried to export the list: I can't delete the user, so I wanted a clean user list and then import deleting the invalid record. |
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lakeview Brekeke Master Guru
Joined: 15 Nov 2007 Posts: 319
Location: Florida
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Posted: Wed Nov 25, 2015 11:30 am Post subject: |
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What kind of characters is it? |
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uhupfeld Brekeke Talented
Joined: 08 Nov 2008 Posts: 77
Location: Brazil
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Posted: Wed Nov 25, 2015 12:39 pm Post subject: |
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Originally an "é", but on the screen there is a strange symbol. |
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lakeview Brekeke Master Guru
Joined: 15 Nov 2007 Posts: 319
Location: Florida
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Posted: Wed Dec 02, 2015 12:29 pm Post subject: |
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If you use another web browser, can you export the list? |
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uhupfeld Brekeke Talented
Joined: 08 Nov 2008 Posts: 77
Location: Brazil
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Posted: Wed Dec 02, 2015 1:09 pm Post subject: |
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I've found the error:
At some point in the description of a user a pair of " " and this character made the display of the CSV file be truncated in Excel.
The whole list was there if I looked at the file using a text editor.
In the text editor I've deleted all characters and then I've reimported the list deleting all existing records. Now it is ok.
Very weird... |
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