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sdgoings Brekeke Newbie
Joined: 03 Oct 2013 Posts: 3
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Posted: Thu Jan 16, 2014 12:06 pm Post subject: Rauland R5 phone integration with Cisco Call Manager 8.6 |
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1. Brekeke Product Name and Version: Brekeke SIP Server 3.2.4.3/367
2. Java version: Java 7 Update 45
3. OS type and the version: Windows Server 2008 Standard SP2
4. UA (phone), gateway or other hardware/software involved: Cisco Unified Call Manager 8.6
5. Your problem:
I cannot make a call from nurse call station to a Cisco 7925 wireless phone. When I do a packet capture on the SIP server I am seeing a 503 service unavailable SIP message being sent from Call Manager to the SIP server after the invite message is sent. The phone is currently registered in Call Manager. I have followed the integration document to a T, but I am unsure if any additional configuration is needed.
My dial plan is as follows:
Matching Patterns | $request = ^INVITE $registered = false To = sip:(.+)@
| Deploy Patterns | Session-Expires = Min-SE = To = sip:%1@10.45.200.195
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10.45.200.195 is the Call Manager address.
Any advice would be greatly appreciated! Thank you in advance![/quote] |
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hope Brekeke Master Guru
Joined: 15 Jan 2008 Posts: 862
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sdgoings Brekeke Newbie
Joined: 03 Oct 2013 Posts: 3
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Posted: Thu Jan 16, 2014 12:55 pm Post subject: |
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I have followed these instructions and I am using the SIP server's address on the SIP trunk in Call Manager, and from my packet capture it looks like the SIP server is successfully communicating with Call Manager. I am just unsure why I am getting the SIP 503 service unavailable message. Any other ideas what the issue could be? |
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sdgoings Brekeke Newbie
Joined: 03 Oct 2013 Posts: 3
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Posted: Thu Jan 16, 2014 3:39 pm Post subject: |
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I found the source of the issue. The SIP trunk in Call Manager was using a device pool that was configured with a CM Group that did not contain the Call Manager server I was sending traffic to with the previously mentioned deploy pattern.
Once I created a new CM group including the Call Manager in the deploy pattern and assigned the device pool using this CM group to my SIP trunk I was able to successfully receive phone calls on the wireless phone. |
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