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Rauland to Cisco Integration (No Audio)
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egatlin@tmhs.org
Brekeke Newbie


Joined: 29 Aug 2011
Posts: 1
Location: Houston, TX

PostPosted: Mon Aug 29, 2011 3:26 pm    Post subject: Rauland to Cisco Integration (No Audio) Reply with quote

1. Brekeke Product Name and version:N/A

2. Java version:N/A

3. OS type and the version:N/A

4. UA (phone), gateway or other hardware/software involved: Cisco UCM

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :

6. Your problem: I am working with our integration team on configuring the SIP server to communicate with Cisco UCM, however after configuring the SIP Trunk to Brekeke specifications we have found that the audio between the Cisco handsets and Patient devices isn't functioning properly.

I have set the MTP requirements and MRG as stated in the documentation.

I am able to call both ways but and acknowledgments are being set as if the call was handled.

At this point I ask for the communities assistance.

If you have the solution please add you tech notes.

_________________
Eric D. Gatlin
Senior Unified Communication Engineer
The Methodist Hospital System
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james
Brekeke Master Guru


Joined: 10 Dec 2007
Posts: 497

PostPosted: Tue Aug 30, 2011 1:01 pm    Post subject: Reply with quote

Is it one-way audio problem?

Does this audio problem happen when you make a call from CISCO handset to patient devices ?
-OR-
Does this audio problem happen when you make a call from a patient devices to CISCO handset?

Which audio codec are you using?
Try G711 Ulaw as an audio codec.
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