Longest Talk Time 4 days

ayo · Brekeke Junior Member Joined: 13 Feb 2009 Posts: 6

1. Brekeke Product Name and version:
SIP Server 2.3.8.4.
2. Java version:

3. OS type and the version:
Windows 2000
4. UA (phone), gateway or other hardware/software involved:
RadiusCat
5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :

6. Your problem:
Brekeke still have some calls status as Talking after 4 days that the call has ended.
The Billing software keeps billing the client for the whole period.

I don't know what is going on.
Can some one help me out please.

Ayo

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

what kind of sip clients are used?
is brekeke relaying rtp?
The call is still in talking status because brekeke didnot get BYE for the call, or the BYE sent from one user didnot reach brekeke.

have you changed the talking timeout setting on sip server/configuration/sip?
by default, it is 259200000ms(3days) which means if no bye is received by brekeke in 3days, brekeke will send bye to both sides of call.

ayo · Brekeke Junior Member Joined: 13 Feb 2009 Posts: 6

I am using the SIP server for wholesale, so I don't know what type of server most of my clients carries. I changed back the max timeout and the RTP relay is set to auto.
Is there a way I can make Brekeke to check at an interval if the call is truelly alive, so as not to wait for 3 days before disconnecting the call.

Thanks,

AYO

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

have you asked svk? they may have plugin to do that.
send email to support@svksoftware.com

lakeview · Posted: Wed Sep 22, 2010 11:57 am Post subject:

>> so as not to wait for 3 days before disconnecting the call.

Tune the [Talking Timeout] at the [Configuration]>[SIP] page.
If you set "86400000" there, it means 1 day is the maximum.