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ayo Brekeke Junior Member
Joined: 13 Feb 2009 Posts: 6
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Posted: Fri Sep 17, 2010 4:53 pm Post subject: Longest Talk Time 4 days |
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1. Brekeke Product Name and version:
SIP Server 2.3.8.4.
2. Java version:
3. OS type and the version:
Windows 2000
4. UA (phone), gateway or other hardware/software involved:
RadiusCat
5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :
6. Your problem:
Brekeke still have some calls status as Talking after 4 days that the call has ended.
The Billing software keeps billing the client for the whole period.
I don't know what is going on.
Can some one help me out please.
Ayo |
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hope Brekeke Master Guru
Joined: 15 Jan 2008 Posts: 862
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Posted: Mon Sep 20, 2010 12:55 pm Post subject: |
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what kind of sip clients are used?
is brekeke relaying rtp?
The call is still in talking status because brekeke didnot get BYE for the call, or the BYE sent from one user didnot reach brekeke.
have you changed the talking timeout setting on sip server/configuration/sip?
by default, it is 259200000ms(3days) which means if no bye is received by brekeke in 3days, brekeke will send bye to both sides of call. |
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ayo Brekeke Junior Member
Joined: 13 Feb 2009 Posts: 6
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Posted: Mon Sep 20, 2010 7:32 pm Post subject: |
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I am using the SIP server for wholesale, so I don't know what type of server most of my clients carries. I changed back the max timeout and the RTP relay is set to auto.
Is there a way I can make Brekeke to check at an interval if the call is truelly alive, so as not to wait for 3 days before disconnecting the call.
Thanks,
AYO |
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hope Brekeke Master Guru
Joined: 15 Jan 2008 Posts: 862
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Posted: Tue Sep 21, 2010 4:50 pm Post subject: |
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have you asked svk? they may have plugin to do that.
send email to support@svksoftware.com |
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lakeview Brekeke Master Guru
Joined: 15 Nov 2007 Posts: 319
Location: Florida
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Posted: Wed Sep 22, 2010 11:57 am Post subject: |
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>> so as not to wait for 3 days before disconnecting the call.
Tune the [Talking Timeout] at the [Configuration]>[SIP] page.
If you set "86400000" there, it means 1 day is the maximum. |
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