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Upgrade Failed, reinstall invalidated product ID
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mtrujillo
Brekeke Newbie


Joined: 02 Aug 2010
Posts: 1
Location: Utah

PostPosted: Mon Aug 02, 2010 4:21 pm    Post subject: Upgrade Failed, reinstall invalidated product ID Reply with quote

1. Brekeke Product Name and version:Brekeke Sip Server Standard Previous 2.1.6.6, upgrade attempt 2.4.5.5

2. Java version:N/A

3. OS type and the version:Windows 2003 Enterprise

4. UA (phone), gateway or other hardware/software involved:N/A

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html : 1

6. Your problem:Read several posts, where upgrading was recomended. Decided to upgrade from 2.1.6.6 to 2.4.5.5. Backed up and upgraded. Could not login to administrator (error apache tomcat 5.5.12 not available. Read other posts to upgrade to latest tomcat, same error. Uninstalled and installed fresh 2.4.5.5, now old Product ID will not work. Wasted a full day messing with this. Before I downgrade and go back is there anything I can do to get a productid without paying money. The upgrade process was suposed to be free. thx

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hope
Brekeke Master Guru


Joined: 15 Jan 2008
Posts: 862

PostPosted: Mon Aug 02, 2010 5:31 pm    Post subject: Reply with quote

should be able to activate 2455 with old id
http://wiki.brekeke.com/wiki/Brekeke-SIP-Server-upgrade-eval-update-option
otherwise, send email to license@brekeke.com
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