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No voice when connecting over wan
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mzulberg
Brekeke Newbie


Joined: 10 Dec 2009
Posts: 2

PostPosted: Fri Jul 23, 2010 5:35 am    Post subject: No voice when connecting over wan Reply with quote

1. Brekeke Product Name and version:
Brekeke PBX, Version 2.4.3.9 , Pro
Brekeke SIP Server for Brekeke PBX, Version 2.4.3.9

2. Java version:

3. OS type and the version: windows server 2008

4. UA (phone), gateway or other hardware/software involved:
AudioCodes Median 1000 E1

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html : Pattern 3

6. Your problem:
Hi

We have set up our phones with Pattern 3
The problem we are having is that when we connect a phone from outside our LAN the phone we are calling cannot hear us.

It registers with no problem and we can hear the caller with no problem but they cant hear us.

I have tried with different codecs and different phones and softphones

What could be the problem.

Thanks
Moshe
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hope
Brekeke Master Guru


Joined: 15 Jan 2008
Posts: 862

PostPosted: Fri Jul 23, 2010 10:31 am    Post subject: Reply with quote

is the call showing as "talking" in sip server/active session?
capture packets at brekeke side to check if the remote side sent valid ip address and port for rtp
http://wiki.brekeke.com/wiki/One-way-call
http://wiki.brekeke.com/wiki/Call-drops-only-one-side-voice-or-no-voice
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