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Problem with Thru Registration
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sunnytan
Brekeke Junior Member


Joined: 03 Mar 2009
Posts: 9

PostPosted: Mon Apr 27, 2009 2:10 am    Post subject: Problem with Thru Registration Reply with quote

1. Brekeke Product Name and version: 2.2.6.2 Standard
2. Java version: 1.5
3. OS type and the version: Windows 2003 Web Edition
4. UA (phone), gateway or other hardware/software involved: softphone
5. Select your network pattern : Pattern 9
6. Your problem:

I want use Brekeke transfer my call to other Proxy, the first INVITE can transfer, but the second INVITE back.

Detail:
ServerNo.1(XX.XX.XX.117) that install Brekeke SIP Server.
The "NAT traversal" is ON and "Authentication" is OFF and "Thru Registration" is ON.

ServerNo.2(XX.XX.XX.231) that is SIP Server(VPS).

Softphone(XX.XX.XX.187) that Register IP is"XX.XX.XX.231", the Outbound IP is"XX.XX.XX.117".

The Softphone registered at ServerNo.1 and ServerNo.2

When i use the Softphone callout:
1) ServerNo.1(XX.XX.XX.117) got the first INVITE that from XX.XX.XX.187/
2) ServerNo.1(XX.XX.XX.117) transfer INVITE to ServerNo.2(XX.XX.XX.231) .
3) ServerNo.2(XX.XX.XX.231) response 401.
4) ServerNo.1(XX.XX.XX.117) transfer the 401 to SoftPhone(XX.XX.XX.187).
5) ServerNo.1(XX.XX.XX.117) got the second INVITE from XX.XX.XX.187 that inclue authentication info.
6) ServerNo.1(XX.XX.XX.117) transfer the INVITE to XX.XX.XX.187

Very strange about why the ServerNo.1(XX.XX.XX.117) transfer the seconde INVITE back.

Many thanks for your assistance in advance.

Cheers mate's

the packet link: http://www.speed-voip.com/download/Server_Apr_27_2008.cap


Last edited by sunnytan on Mon Apr 27, 2009 7:01 pm; edited 2 times in total
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james
Brekeke Master Guru


Joined: 10 Dec 2007
Posts: 498

PostPosted: Mon Apr 27, 2009 10:23 am    Post subject: Reply with quote

Paste first and second INVITE packets here.
I want to look at them.

Also,, let me know the product name of the softphone you are using.

And.. if you use another softphone, does the same issue happen??
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sunnytan
Brekeke Junior Member


Joined: 03 Mar 2009
Posts: 9

PostPosted: Mon Apr 27, 2009 7:07 pm    Post subject: Reply with quote

james wrote:
Paste first and second INVITE packets here.
I want to look at them.

Also,, let me know the product name of the softphone you are using.

And.. if you use another softphone, does the same issue happen??


Hi James,

I had paste the packet link at my Message, the Softphone is VGCommunicator.
I had contact the softphone provider and use they server for test, no any issue.
http://www.speed-voip.com/download/software/VGCommunicatorSetup.exe

I use another softphone, the problem still.

Thanks for u support.

I can open my test server for u, if u need.
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james
Brekeke Master Guru


Joined: 10 Dec 2007
Posts: 498

PostPosted: Tue Apr 28, 2009 11:37 am    Post subject: Reply with quote

It seems the DialPlan effects calls.

Paste all of your DialPlan rules here.
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sunnytan
Brekeke Junior Member


Joined: 03 Mar 2009
Posts: 9

PostPosted: Tue Apr 28, 2009 6:12 pm    Post subject: Reply with quote

james wrote:
It seems the DialPlan effects calls.

Paste all of your DialPlan rules here.


Hi James,

The brekeke not have DialPlan active.
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sunnytan
Brekeke Junior Member


Joined: 03 Mar 2009
Posts: 9

PostPosted: Wed Apr 29, 2009 2:21 am    Post subject: Reply with quote

sunnytan wrote:
james wrote:
It seems the DialPlan effects calls.

Paste all of your DialPlan rules here.


Hi James,

The brekeke not have DialPlan active.


Hi James,

Pls paste you email address.

I will eamil you my Brekeke SIP Server login info, you can login and check the config.

Best regards
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james
Brekeke Master Guru


Joined: 10 Dec 2007
Posts: 498

PostPosted: Mon May 04, 2009 12:00 pm    Post subject: Reply with quote

I think you need to talk with Brekeke's support team because it seems you are using own products.
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sunnytan
Brekeke Junior Member


Joined: 03 Mar 2009
Posts: 9

PostPosted: Mon May 04, 2009 6:21 pm    Post subject: Reply with quote

james wrote:
I think you need to talk with Brekeke's support team because it seems you are using own products.


I had use other server that install Brekeke SIP Server, it work fine.

But the config is the same, I think it is very strange!!
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james
Brekeke Master Guru


Joined: 10 Dec 2007
Posts: 498

PostPosted: Tue May 05, 2009 10:16 am    Post subject: Reply with quote

Are you using a valid product license??
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sunnytan
Brekeke Junior Member


Joined: 03 Mar 2009
Posts: 9

PostPosted: Tue May 05, 2009 6:14 pm    Post subject: Reply with quote

james wrote:
Are you using a valid product license??

Sure, i had bought Brekeke SIP Server Standard Edition .
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Haddas
Brekeke Guru


Joined: 17 Jan 2008
Posts: 170

PostPosted: Mon May 11, 2009 10:18 am    Post subject: Reply with quote

HI sunnytan,

If you use another softphone such as X-Lite, does the same issue happen?
http://www.counterpath.net/x-lite-download.html
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