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Need to reboot Sip server daily in order for Polycom and Gra
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oziworld
Brekeke Talented


Joined: 05 Oct 2005
Posts: 65

PostPosted: Thu Feb 26, 2009 9:47 pm    Post subject: Need to reboot Sip server daily in order for Polycom and Gra Reply with quote

1. Brekeke Product Name and version:
1.5.3.0/172
2. Java version:
1.4
3. OS type and the version:
windows

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :



6. Your problem:

Hi

We have been having a small glitch with a few VOIP clients operating through us. We have noticed that they are loosing the ability to receive incoming calls, while maintaining the ability to make outgoing ones. Restarting the server fixes this but this is just temporary and after a period of over 24 hours their incoming calls stop connecting again. We found that if we try to make an call to them the Ondo session list says inviting but they dont actually hear a ringtone on their end unless we reboot the ondo server.

This seems to occur for Polycom and Grandstream phones.

But x-lite phones so far seem ok.

Is this something to do with their settings?

what settings do you advise for grandstream and polycom?

Or could it be a network issue?

Is there any reason why this may be occurring or solution that you feel will help us correct this for our clients.
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peng
Brekeke Guru


Joined: 20 Jul 2005
Posts: 110

PostPosted: Thu Feb 26, 2009 10:24 pm    Post subject: Reply with quote

Are you using third party database instead of hsqldb?
I think version 1.5 is too old and latest version 2 would work for you.
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oziworld
Brekeke Talented


Joined: 05 Oct 2005
Posts: 65

PostPosted: Thu Feb 26, 2009 11:05 pm    Post subject: Reply with quote

Hi Do you have instructions for Grandstream 2020 and Ondo?
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janP
Brekeke Master Guru


Joined: 25 Nov 2007
Posts: 336

PostPosted: Thu Mar 05, 2009 8:36 pm    Post subject: Reply with quote

Did you search it?
http://www.brekeke-sip.com/bbs/search.php?search_keywords=Grandstream
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