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Call failure,
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ndxbach
Brekeke Junior Member


Joined: 04 Sep 2014
Posts: 9
Location: Vietnam

PostPosted: Wed Oct 01, 2014 4:40 pm    Post subject: Call failure, Reply with quote

1. Brekeke Product Name and Version:
3.3.4.4 Advanced
2. Java version:
1.8.0_11
3. OS type and the version:
Windows Server 2012 R2, version 6.3
4. UA (phone), gateway or other hardware/software involved:
doubango r1025, imsdroid android app.
5. Your problem:
I call to others many times, but they are also failure.
In Error Logs, reason is Authorization failed or No matched rules.
Besides, In Blocked Logs, some cases have the Method is Cached-Blcok-List.

Please help me solve these issues.
Regards,

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NDXBach
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Tata
Brekeke Master Guru


Joined: 27 Jan 2008
Posts: 223

PostPosted: Wed Oct 01, 2014 5:47 pm    Post subject: Reply with quote

> Authorization failed

It is the reason.

Have you created an account in the [User Authentication] page?
And set the correct account information (username and password) in the SIP client.
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ndxbach
Brekeke Junior Member


Joined: 04 Sep 2014
Posts: 9
Location: Vietnam

PostPosted: Wed Oct 01, 2014 9:04 pm    Post subject: Reply with quote

Tata wrote:
> Authorization failed

It is the reason.

Have you created an account in the [User Authentication] page?
And set the correct account information (username and password) in the SIP client.


Yes, I have done all. But it is sometimes failure.

Regards,

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NDXBach
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Tata
Brekeke Master Guru


Joined: 27 Jan 2008
Posts: 223

PostPosted: Thu Oct 02, 2014 9:31 am    Post subject: Reply with quote

Check the Error Logs page again.
For Authorization failed, was the call made from your account?? or someone's?
If it was not your SIP account or IP address, it might be an attacking attempt.
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