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tranquilnet Brekeke Talented
Joined: 18 May 2010 Posts: 54
Location: San Diego, CA
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Posted: Fri Dec 10, 2010 5:08 pm Post subject: Brekeke and Snom Phones |
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1. Brekeke Product Name and version:
Brekeke PBX, Version 2.4.3.9 , Multi-Tenant
2. Java version:
N/A
3. OS type and the version:
Windows 2008 R2 Server
4. UA (phone), gateway or other hardware/software involved:
N/A
5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :
Pattern 9
6. Your problem:
We are using Snom phones to connect to our Brekeke PBX/SIP server and would like to know:
1) The optimal settings on the Brekeke side if any
2) The optimal settings on the Snom side
3) The optimal Snom firmware version to use
We did come across this article which shows some snom/Brekeke recommended settings:
http://wiki.snom.com/Interoperability/PBX/Brekeke
We ask because even after applying the recommended settings above, we are having some phones lose their registration:
Identity 1 Status: 1000516@sip.tranquilnet.com: Unauthorized
Re-registering and re-booting does not fix the problem, however, re-entering the user's SIP password does temporarily fix the problem on some phones as seems to fully resolve the issue on others.
Any ideas/thoughts would be appreciated.
Thanks,
-Will _________________ ------
William Traenkle
www.tranquilnet.com |
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hope Brekeke Master Guru
Joined: 15 Jan 2008 Posts: 862
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Posted: Mon Dec 13, 2010 5:54 pm Post subject: |
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try to disable the authentication from brekeke side
at sipserver /configuration/sip/authentication
set register: off
and restart sip server from gui
if snom registered successfully, it means you didnot set the same authentication user and password on both brekeke and phone side
check http://www.brekeke.com/products/products_pbx_quickstart_simple.php
step 4 and 5 |
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tranquilnet Brekeke Talented
Joined: 18 May 2010 Posts: 54
Location: San Diego, CA
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Posted: Tue Dec 14, 2010 10:26 am Post subject: |
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Thanks for your response. I confirmed that the username/password is correct. The steps that seemed to have worked in my situation are:
1) Adjust snom settings as per the following wiki:
http://wiki.snom.com/Interoperability/PBX/Brekeke
2) Re-enter identity password and re-register
3) Reboot the phone
2) Re-enter identity password and re-register
Last question, is there a snom firmware version that works best with Brekeke?
Thanks,
-Will _________________ ------
William Traenkle
www.tranquilnet.com |
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hope Brekeke Master Guru
Joined: 15 Jan 2008 Posts: 862
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Posted: Tue Dec 14, 2010 11:33 am Post subject: |
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when you re-enter authentication password on snom gui
click save button to save the correct setting on the phone |
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tranquilnet Brekeke Talented
Joined: 18 May 2010 Posts: 54
Location: San Diego, CA
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Posted: Tue Dec 14, 2010 11:36 am Post subject: |
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Thanks for your quick reply. I forgot to mention that we are using a third party accounting and authentication software named RadiusCAT from SVK Software. Additionally, when I stated that I re-entered the password, I was re-entering it on the snom phone. Brekeke and RadiusCAT were not having problems. It is the snom phone that needed the password to be re-entered. Thanks! _________________ ------
William Traenkle
www.tranquilnet.com |
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hope Brekeke Master Guru
Joined: 15 Jan 2008 Posts: 862
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Posted: Wed Dec 15, 2010 11:05 am Post subject: |
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when save the password on snom phone, snom phone works fine? |
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tranquilnet Brekeke Talented
Joined: 18 May 2010 Posts: 54
Location: San Diego, CA
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Posted: Wed Dec 15, 2010 1:32 pm Post subject: |
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Yes, within the snom phone web GUI I re-enter the identity's SIP password and the snom phone will re-register successfully. As of now, the this seems to have resolved the issue. Note that the password was correct before I re-entered it as the phone was working and then randomly entered a state of "Un Authorized". _________________ ------
William Traenkle
www.tranquilnet.com |
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hope Brekeke Master Guru
Joined: 15 Jan 2008 Posts: 862
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Posted: Thu Dec 16, 2010 11:11 am Post subject: |
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maybe snom phone didnot save the password and when re-register, it cannot send correct password.
it is better to save the setting on snom after changing anything.
or update snom to latest firmware |
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tranquilnet Brekeke Talented
Joined: 18 May 2010 Posts: 54
Location: San Diego, CA
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Posted: Wed Dec 22, 2010 11:47 am Post subject: |
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Thanks for your reply. What version of Snom firmware is best to use with Brekeke? We are using Snom 300, 320, and 821 phones.
Thanks! _________________ ------
William Traenkle
www.tranquilnet.com |
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hope Brekeke Master Guru
Joined: 15 Jan 2008 Posts: 862
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Posted: Wed Dec 22, 2010 2:28 pm Post subject: |
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i only use 360 SIP 7.1.33 14320 and 820 sip 8.2.35 |
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tranquilnet Brekeke Talented
Joined: 18 May 2010 Posts: 54
Location: San Diego, CA
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Posted: Wed Dec 22, 2010 10:42 pm Post subject: |
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Understood. Thanks.
After adjusted settings on several snom phones, all phones seem to work except one of which we have ordered a replacement as the phone itself may be faulty. _________________ ------
William Traenkle
www.tranquilnet.com |
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