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Niggy Brekeke Talented
Joined: 07 Oct 2007 Posts: 86
Location: Riyadh-ksa
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Posted: Sun Mar 30, 2008 7:31 am Post subject: Delay in routing calls within brekekePBX !! |
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1. Brekeke Product Name and version: 2_0_7_2_
2. Java version: 1_5_0_11
3. OS type and the version:win server 2003
4. UA (phone), gateway or other hardware/software involved:
x-lite spftphone, grandstream GXW410x FXO gateway
5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html : 2
6. Your problem:
Hi everyone,
We have a small LAN in our office with a brekeke PBX system runing, everything seems to b working fine, but im confused about 1 thing when i call the auto attendant from extentions 1 & then dial extention 2, it tooks too long till the call reach extenton 2 (about 18-20 seconds) its really long time for a small LAN (about 20 PCs). this also happen when some1 call from PSTN to our VOIP.
I wonder why this Delay is happening |
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voipwell.com Partner PBX
Joined: 20 Sep 2005 Posts: 528
Location: Tannersville, Pennsylvania
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Posted: Sun Mar 30, 2008 10:15 pm Post subject: |
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Hi,
It most likely is because of the max digits setting in the user screen for ivr. If you are using 2 digit extensions then set the max digits to 2. You see, Brekeke has to try to guess when you are done typing your digits in so they put a long delay in there so they don't assume you want extension 20 when you are typing 2000. |
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Niggy Brekeke Talented
Joined: 07 Oct 2007 Posts: 86
Location: Riyadh-ksa
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Posted: Mon Mar 31, 2008 1:22 am Post subject: thanks.. |
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Hi voipwell.com,
u make it so clear im so thankfull..
Niggy |
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GNZero Brekeke Newbie
Joined: 22 Aug 2005 Posts: 2
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Posted: Mon Sep 28, 2009 9:24 pm Post subject: Same Problem |
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I'm having this same problem but changing the Max Etension Length did not help. I set this to "3" because we are using 3 digit extensions. Any other ideas?
Thanks,
Greg |
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hope Brekeke Master Guru
Joined: 15 Jan 2008 Posts: 862
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Posted: Tue Sep 29, 2009 10:01 am Post subject: |
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I do not have such problem. which version pbx are you using? mine is latest one v2382.
how about dial # after extension? |
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GNZero Brekeke Newbie
Joined: 22 Aug 2005 Posts: 2
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Posted: Mon Oct 05, 2009 3:16 pm Post subject: That was it! |
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It was just the # sign! I feel stupid... Thanks for the assist!
Greg |
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