Problem with IM and presence feature

mowgly35

1. Brekeke Product Name and version: BSS trial version 2.2.6.2/276

2. Java version: 5.0 (update 6.0)

3. OS type and the version: XP professionnal SP3

4. UA (phone), gateway or other hardware/software involved:
192.1.2.X => Default Vlan
192.168.X.X => VoIP Vlan

X-Lite v3.0 (on 192.1.2.145, like BSS, listen port 5061)/ X-Lite v4.0 ( on 192.1.2.20) / is-phone for IBM lotus notes v7.0.2(on 192.1.2.156) / Sip phone Aastra 57i (DHCP : 192.168.100.151 to 192.168.100.155) / IPS card on IPBX Aastra Nexspan as MGCP gateway (IPS card => 192.168.100.201 Nexspan => 192.168.100.200)

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html : 3
SIP local port : 5060
RTP port, min to max => 10000 to 10999
Interface address field on PBX SIP Server => 192.1.2.145

6. Your problem: Unable to set the detection of my presence and instant messaging does not work (while the signaling and Communication work
For the detection of presence I followed the wiki, I configured peer to peer in presence field of the softphone, I add the contact I want to know the presence, I put his phone number as name, Brekeke SIP Server as phone/address, i click on "show this contact availability. The contact appear after in my contact list but with offline icon, until he is available.
For IM, I try to send test messages but the recipient receives nothing.
Have you any idea to resolve it ?
Thanks

lakeview · Posted: Mon Mar 02, 2009 12:09 pm Post subject:

I wonder...

Are you using 192.1.2.x as a private IP address?
If so, you should change it to another.. because it belongs to someone and it is not allowed to private uses..

http://en.wikipedia.org/wiki/Private_network

mowgly35 · Posted: Tue Mar 03, 2009 1:40 am Post subject:

Hello,
Yes I use the address as 192.1.2.X private IP address. I know that this address is not routable on the Internet but it is 'nated' in a NAT gateway. My use of BSS is limited to the LAN, as our affiliates are connected via VPN. In this way our addresses do not go out. Does it pose problems?
Thanks

voipwell.com · Posted: Tue Mar 03, 2009 4:42 pm Post subject:

Hello,

Yes, the nat routines Brekeke uses are under the assumption that you use only private addresses in the nat address space. When you use public addresses in the private address space it can cause a problem.

However, when i had the same problem Brekeke suggested i put the following into either the dial plan or the sv.properties.

&net.rtp.follow.remoteaddr = true

You can try this to see if it helps and let us know since i never had a chance to test it.

Nick